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01

All Experience

2024-01 — Present IEFT - Tourism Management School

National Program Director

Leading programs, quality assurance and faculty across 6 national campuses (Paris, Lyon, Bordeaux, Nantes, Montpellier, Le Mans) for approximately 500 learners.

  • Harmonized academic frameworks across 6 campuses: unified curricula, assessments and methods
  • Deployed new programs from design to launch
  • Designed syllabi, competency blocks and RNCP-compliant evaluation grids
  • Prepared and obtained certification and jury files (RNCP, Qualiopi)
  • Cross-functional management of coordinators and pedagogical directors
  • Budget oversight and program profitability optimization
RNCP Qualiopi Instructional Design Management Certification
2022-04 — 2024-01 IFAG / Compétences & Développement

National Pedagogical Coordinator

Digital transformation of pedagogical tools across a national school network. Identification, testing and deployment of innovative solutions for field teams.

  • Deployed digital tools adopted across all campuses in the network
  • Custom-built tools to automate recurring tasks
  • EdTech watch and POC management on innovative solutions
  • Led cross-campus working groups
  • Implemented data-driven quality tracking indicators for training programs
Digital Tools LMS Data Innovation Quality
2010-10 — 2021-11 ICM Aulnoye Aymeries

Executive Office Manager & IT Technician

11 years wearing two hats: administrative and operational management + full IT infrastructure ownership (N1-N3 support, migration, security).

  • Created procurement processes: rationalized supplier panel and achieved OTD > 90%
  • Full IT park migration to Windows 10
  • N1, N2 and N3 IT support for all users
  • Billing management, client follow-up and reporting
  • Graphic design (brochures, flyers) and social media management
IT Support Management Process Windows Design
02

Education

2025 — 2025 OpenClassrooms

Certification — Instructional Design Manager

Educational technology and instructional design.

2018 — 2018 Anaxil

Certification — GDPR - DPO Training & CNIL-certified CIL

European General Data Protection Regulation. Data Protection Officer.

2006 — 2007 Lycée du Hainaut

Professional Baccalaureate — Electrical Engineering